Help center
FAQ
Answers to the questions we hear most. Still stuck? Reach out anytime.
Do you service all VinFast models?
Yes. Our technicians service the VF 8 and VF 9, including scheduled maintenance, tires and brakes, diagnostics, recall work, and software updates.
Can I book service online?
Yes. Use the schedule form on our Service page, pick a date and time that works, and we will confirm by phone or email.
How often does an electric vehicle need service?
Less often than a gas car, but not never. Tires, brake fluid, cabin filters, and periodic inspections still matter, and VinFast publishes a maintenance schedule for each model that we follow.
What warranty covers my VinFast?
VinFast backs its vehicles with a long-term warranty that covers the vehicle and the high-voltage battery. The exact terms are set by VinFast and depend on the model and model year; we will walk you through what applies to your car and handle warranty work in our service department.
Can you help with charging at home?
Yes. We can explain Level 1 and Level 2 charging options, point you to qualified installers, and show you how to find public charging near you.
What are your hours, and can I reach you after they close?
Our hours are listed on the Directions page and at the bottom of every page. Outside those hours you can still book service or send us a message online, and we will reply the next business day.
Do you take trade-ins and sell pre-owned vehicles?
Yes. Tell us about your current vehicle on the Value Your Trade page for an offer, and check the Pre-Owned page for what is currently available.